technology
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From Promise to Profit: Why AI Must Be Treated as a Product, Not a Project
For years, enterprises have experimented with artificial intelligence in pilots and proof-of-concepts. Many of these efforts have generated excitement but struggled to scale or deliver measurable value. Today, that landscape is shifting. AI is no longer about what’s possible — it’s about what’s profitable. And the organizations that are winning aren’t the ones with the Continue reading
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Why the Objective is the Most Crucial Element in Deciding the Use of AI to solve Customer Problems
In the age of digital transformation, Artificial Intelligence (AI) is increasingly being viewed as the solution for a multitude of business challenges. From enhancing customer service to optimizing supply chains, AI’s potential seems limitless. However, to harness this potential impact-fully, the starting point of any AI initiative has be a clearly defined objective. Here’s why Continue reading